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    Operations & Turnover Unlock

    Hot Tub Care SOP

    Your highest-ROI amenity and your highest-risk one — keep it guest-ready and safe.

    From the Wyo Stays team. General guidance — follow your tub manufacturer's and local health guidelines.

    The hot tub is your highest-ROI amenity in Wyoming — and your highest-risk one. Guests judge it instantly, and a neglected tub is both a review-killer and a liability. Here's the routine that keeps it guest-ready and safe.

    Every turnover

    • Test and balance water — sanitizer (chlorine/bromine), pH, alkalinity to target ranges
    • Skim and wipe the waterline and surround
    • Check clarity — cloudy or smelly water fails instantly; drain/refill if needed
    • Confirm cover is clean, intact, and secured (safety + heat retention)
    • Photograph the clean tub (proof for your turnover record)

    Weekly / between-guest deeper care

    • Rinse or rotate filters
    • Check jets, lights, and temperature (set to a safe, guest-ready temp)
    • Inspect the cover and lifter for wear

    Monthly / periodic

    • Deep-clean or replace filters
    • Full drain, clean, and refill on a schedule (typically every 1–3 months with use)
    • Inspect equipment; log any issues

    Safety (non-negotiable)

    • Post rules: no glass, supervise children, max soak time, no use while impaired
    • Cover locked when not in use
    • Clear signage on temperature and safe entry/exit
    • Note it in your welcome book and confirm your insurance covers it (see The STR Insurance Guide)

    The reality: a spotless, hot, ready tub earns five stars; a green or broken one earns a refund request. Assign it to every turnover and never wing it.

    → Unlock the printable hot-tub SOP, or → get a free evaluation — hot-tub servicing is part of our turnovers.


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