Wyo Stays Privacy Policy

Introduction

Welcome to Wyo Stays! Your privacy is extremely important to us, and we are fully committed to protecting your personal information. This privacy policy explains what personal data we collect, how we use it, and your choices regarding your information. By using our website, you agree to the practices described here.

Grounds for data collection 

We collect personal information to provide our services effectively, ensure a seamless booking process, and improve your experience. The information is collected when you create an account, make a booking, or subscribe to our updates. This may include details such as your name, email, mailing address, phone number, and other contact details. Additionally, we collect data about how you interact with our website, such as pages visited or services viewed.

What information we collect?

We collect two main types of data from our users: Non-Personal Information and Personal Information.

Non-Personal Information: This is anonymized data that does not directly identify you. It may include aggregated usage information, browsing activity, technical information from your device (e.g., browser type, operating system, access times, etc.), and other statistics to help us improve site functionality and user experience.

Personal Information: This includes data that can identify you personally, either directly or when combined with other information. Personal Information collected may include:

Device Information: Such as geolocation, IP address, and unique identifiers like MAC addresses.

Account Registration Information: When you register, we may ask for your full name, email address, mailing address, phone number, and similar details.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    What information we collect?

    We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

    • We use your information to provide the services and products you have requested, ensure bookings are processed smoothly, and communicate effectively with you. This may include:
    Fulfilling your requests, such as processing bookings or managing your account.

    Personalizing your experience to ensure relevant information and offers.

    Improving our website and customer service based on your feedback and browsing patterns.

    Sending you marketing messages about our services, provided you have opted in. You can opt-out at any time by following the unsubscribe instructions included in our messages.

    Sharing of Information

    We share your personal data strictly for the purposes described above. This may involve sharing with trusted third-party service providers who help fulfill orders, provide customer support, or assist in marketing efforts. We do not sell your information to third parties for their own marketing purposes. Any sharing of your data will be carried out with appropriate security measures and legal protections.

    In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.

    In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

    Hosting and operating our Site;

    Providing you with our services, including providing a personalized display of our Site;

    Storing and processing such information on our behalf;

    Serving you with advertisements and assisting us in evaluating the success of our advertising campaigns and helping us retarget any of our users;

    Providing you with marketing offers and promotional materials related to our Site and services;

    Performing research, technical diagnostics, or analytics.

      We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

      User Rights

      Data Security
      We take data security seriously and use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. Our security measures include encryption, firewalls, and physical safeguards for data stored in our facilities. However, please be aware that no method of transmission over the internet is completely secure.

      Data Retention
      We retain your personal data only as long as necessary for the purposes set out in this policy, such as fulfilling bookings, complying with legal obligations, or resolving disputes.

      Your RightsYou have several rights regarding your personal information:

      Access and Correction: You can request a copy of your information and correct any inaccuracies.

      Deletion and Objection: You can request deletion of your information or object to certain uses.

      Data Portability: You can request that your information be transferred to another organization.
      To exercise these rights, please contact us at support@wyostays.com.

      Cookies

      We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

      A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

      The Site uses the following types of cookies:

      a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

      b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

      c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

      Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

      We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

      Third party collection of information

      Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

      This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

      How do we safeguard your information?

      At Wyo Stays, we take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures and policies to ensure the safety of the information we collect and retain, and to prevent unauthorized use of any such information. These include encryption, firewalls, secure storage facilities, and rigorous access controls. Additionally, we require any third party handling your personal data to comply with similar security requirements, in accordance with this Privacy Policy.

      Although we take reasonable steps to safeguard your information, we cannot be responsible for the acts of those who gain unauthorized access or misuse our Site. We make no warranty, express or implied, that such access will always be prevented.

      Transfer of data outside the EEA 

      Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

      Advertisements

      We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information regarding your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

      Opt-Out Options

      You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

      Marketing

      We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

      Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

      Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

      Corporate transaction

      We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

      Minors

      MinorsOur services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without the consent of a parent or guardian. If we become aware of such data, we will take steps to delete it.

      Updates or amendments to this Privacy Policy

      We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

      How to contact us

      If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at support@wyostays.com

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      Last Modified 10/24/24
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